• Customer Support


    (800) 247-9045

  • Email Us


    support@bisconsultants.com

  • Online Remote Support


    BIS Help.me

  • IT Support After-Hours


    (800) 247-9045, PRESS 4

Community

Remote Solutions For Your Office

We wanted to take a moment and let you know that we realize that the way you conduct business has drastically changed over the last week. Our team is here for you and ready to equip you with the
technology solutions you need to help keep your business flowing. Whether you are looking to enable remote employees or needing to stay connected with your taxpayers and board members while keeping your offices closed to the public, we can help.

BIS IT Remote Solutions – Helping your team stay safely connected from anywhere:

Remote desktop access
Virtual phone numbers with cell phone routing that act as a call center and can hide your cell phone number when taking and placing calls
Teleconference software for remote staff, taxpayers, and board members with recording capabilities
Antivirus for home computers when employees are using their own personal machines
Office 365 with Microsoft Teams enables staff to connect with cloud based/remote collaboration tools
Hardware replacement drop shipping

For more information contact support@bisconsultants.com

BIS Online Software – Taxpayer solutions designed to minimize the need for office visits:

Online Forms allows taxpayers to file exemptions online. Your team can approve/deny/request more information through the software alleviating the need for anyone to come into the office.
Online Protests handles the entire protest process within the software online.
Online Tax Payments lets taxpayers quickly, easily and safely make payments online.
Interactive Maps gives your taxpayers access to all of the geographic, appraisal and aerial information at home instead of travelling to your office.
Website Hosting keeps an open stream of communication to your taxpayers. All of your office information can be posted and updated easily from any computer no matter where you are working.

For more information contact webmaster@bisconsultants.com

  • BIS Education Services – Remote training for your team that can be done from any computer:

The following internet courses all earn CE credit with TDLR:
-Truth In Taxation/SB2 Compliancy
-BIS Website Training
-BIS Online Protest Training
-BIS Online Forms Training
-BIS Interactive Map Training

Cybersecurity Training Webinar – HB3834 mandates that every employee that has access to a local government computer must have their training certificate by June 14, 2020. To sign up click HERE.

For more information contact ssteele@bisconsultants.com

Adding Alerts To Your Website

Keeping your taxpayers informed is providing great customer service. Your website provides a way to alert your taxpayers quickly when something is changing at the office. Reporting weather closures and holiday closures has never been simpler with your BIS hosted website. Click  HERE for steps on updating the home page of your site.

Social Media Policy Template

social media

Need a social media  policy for your office? Here’s a good starting point. This template is provided free by ArchiveSocial, a company that will provide social media archiving to comply with state and federal laws. You don’t need to use their service to use the template, it just gives you a great starting place to put a policy in action for your office.

Click here to view the template

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