• Customer Support


    (800) 247-9045

  • Email Us


    support@bisconsultants.com

  • Online Remote Support


    BIS Help.me

  • IT Support After-Hours


    (800) 247-9045, PRESS 4

Support

Remote Solutions For Your Office

We wanted to take a moment and let you know that we realize that the way you conduct business has drastically changed over the last week. Our team is here for you and ready to equip you with the
technology solutions you need to help keep your business flowing. Whether you are looking to enable remote employees or needing to stay connected with your taxpayers and board members while keeping your offices closed to the public, we can help.

BIS IT Remote Solutions – Helping your team stay safely connected from anywhere:

Remote desktop access
Virtual phone numbers with cell phone routing that act as a call center and can hide your cell phone number when taking and placing calls
Teleconference software for remote staff, taxpayers, and board members with recording capabilities
Antivirus for home computers when employees are using their own personal machines
Office 365 with Microsoft Teams enables staff to connect with cloud based/remote collaboration tools
Hardware replacement drop shipping

For more information contact support@bisconsultants.com

BIS Online Software – Taxpayer solutions designed to minimize the need for office visits:

Online Forms allows taxpayers to file exemptions online. Your team can approve/deny/request more information through the software alleviating the need for anyone to come into the office.
Online Protests handles the entire protest process within the software online.
Online Tax Payments lets taxpayers quickly, easily and safely make payments online.
Interactive Maps gives your taxpayers access to all of the geographic, appraisal and aerial information at home instead of travelling to your office.
Website Hosting keeps an open stream of communication to your taxpayers. All of your office information can be posted and updated easily from any computer no matter where you are working.

For more information contact webmaster@bisconsultants.com

  • BIS Education Services – Remote training for your team that can be done from any computer:

The following internet courses all earn CE credit with TDLR:
-Truth In Taxation/SB2 Compliancy
-BIS Website Training
-BIS Online Protest Training
-BIS Online Forms Training
-BIS Interactive Map Training

Cybersecurity Training Webinar – HB3834 mandates that every employee that has access to a local government computer must have their training certificate by June 14, 2020. To sign up click HERE.

For more information contact ssteele@bisconsultants.com

Microsoft Windows Critical Security Vulnerability

 

There were unhappy faces all around on May 14 as Microsoft published a critical security vulnerability article detailing a flaw in the Remote Desktop Services, or RDP, part of older versions of Windows. The vulnerability could potentially allow malicious code to run on a susceptible computer without any involvement from the user. In plain English: an unprotected system is vulnerable to an invisible hacking attack.

The vulnerability exists in Microsoft Windows 7, Microsoft Server 2008 and older version of the popular Microsoft Windows operating system. The flaw is so severe that Microsoft has taken the unusual step of writing a security patch for Microsoft Windows XP, although users need to manually download the software to their computer. Microsoft Windows 8, Windows Server 2012, and later versions of Windows (including Windows 10) are already protected against the vulnerability.

What Should You Do?

BIS Consulting already lock down the RDP connection away from the Internet, which means customers enjoying our IT Maintenance plans will be protected.

If you are not one of our IT Maintenance clients CONTACT US anyway. You have enough on your plate without having to worry about extra IT issues. Let our IT pros give you a no-cost security assessment and determine a plan of action to keep you protected.

If you have someone on staff that handles your IT, we strongly recommend they immediately install the security patch using Microsoft Windows Update. We also recommend they check that your firewall has locked down the RDP connection port.

 

Still Using Windows XP, Server 2003, Windows 7, or Server 2008?

If you have machines running the older version of Microsoft Windows, we encourage you to retire the obsolete Windows operating system or even the computer. For a free, no obligation estimate of any costs involved, please email or call David Steele.

BIS’s First Deed Training Class in Dallas Receives Recognition!


BIS Consulting successfully held a Deed Training class at the Hilton Dallas Lincoln Center on November 9, 2017 with an overwhelming attendance of fifty appraisal and property tax professionals from all across Texas! The event initially was planned to be held at the BIS offices for a smaller crowd but as word spread that BIS was offering a 6 TDLR continuing education unit deed specific course, plans quickly changed and a more extensive off-site event was arranged with sponsorship assistance from Thomas Y. Pickett.

TYP, an industry expert at complex appraisal and trusted partner of BIS, helped to provide transportation and lunch for the attendees. Guests were treated to Saltgrass Steakhouse for a decadent plate of garlic mashed potatoes and their choice of the top sirloin & shrimp, rib-eye, or Laredo chicken. Much thanks and gratitude to Brian Lipka of TYP for the generosity of providing such a great lunch for our attendees.

The Deed Training class was highly reviewed by the post-event survey which reports that 100% of the respondents enjoyed the class and 88% received the deed content they were expecting. In addition to the positive reviews, the City of Brookshire honored BIS with an article in their local newspaper, The Times Tribune. The article details the class’s content and discussion topics. Click the button below to read the full article.

With the success of the event, BIS plans to hold more training classes in the future and welcomes all course suggestions. Our goal is to better serve the appraisal and property tax community whether it be affordable technology or training for all staff levels.

Course suggestions can be emailed to us at nahmed@bisconsultants.com or feel free to call us at (800)247-9045.

BIS Property Search Clients Now HB394 Compliant

All of BIS Consulting Online Property Search clients are now in compliance with House Bill 394. The new law stated that by September 1, 2015 all appraisal districts must remove any information from their website that would indicate a property owner’s age.  All Over 65 exemptions have now  been removed from the Online Property Search. If you would like more information about House Bill 394 please click HERE.

GIS Department Completes Production Work For Mills County

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Recognizing the top notch quality of work, more and more counties are looking towards BIS Consulting’s GIS department for their property data and GIS production needs. Mills is the latest county to be completed. The GIS department has proven over the years that they take pride in furnishing clients with a product that they can feel confident about.

Mills County GIS and property data is now available for download on the BIS Consulting subsidiary www.texascountygisdata.com

 

House Bill 394 – Remove the Over 65 exemption from the Online Property Search

NEW GUIDELINES FOR DISPLAYING TAXPAYER INFORMATION ON YOUR WEBSITE

House Bill 394 was signed by the governor in June, therefore, starting September 1, 2015 tax appraisal records online can no longer reflect the age of the taxpayer in any way.

No worries…if you are a BIS client we’ve got you covered. In order to comply we are currently working to remove the Over 65 exemption from the Online Property Search and we’ll have it in place before September 1st.

More information

http://www.capitol.state.tx.us/Search/DocViewer.aspx?ID=84RHB003943A&QueryText=%22hb+394%22&DocType=A

Cass County Appraisal District chose BIS to redesign their network

CASS County Appraisal district is known for their historic buildings, but no longer their historic hardware.  Cass County Appraisal District chose BIS to redesign their network infrastructure and server environment.  They will be on the latest virtualization technology that BIS has to offer clients.  If you are running multiple servers and would like to consolidate hardware, let BIS redesign your network. Welcome to the BIS family CASS County!

Live Band at the 2014 TRCA Conference

The Texas Renegade will be performing at the Texas Rural Chief Appraisers conference on November 17th from 8 pm to 11 pm.  Come by BIS Consulting’s or Tyler Technology’s booth to get your free ticket while they last.

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Franklin County Tax Office’s website is now live

BIS would like to welcome our newest member of the Family! Franklin County Tax office located in Georgia.   Franklin went with BIS’s content management system for their website and online tax payment system.

 

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Thank you for stopping by at the TAAO 2014 Conference in San Antonio

BIS Consulting would like to Thank everyone that stopped by our booth at the TAAO Conference in San Antonio! We would also like to Thank Steel City Pops for providing the popsicles! It was a great hit and our clients enjoyed them thoroughly! Here are our 50’s style banners we had up at the conference. Enjoy!

BIS Consulting Web Hosting BIS Consulting IT Solutions BIS Consulting Tax Payment System
BIS Consulting GIS Services BIS Consulting Deed Training BIS Consulting #1 Customer Service

 

 

 

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