Changes To Webmap

Last week we were notified that there was an issue with the imagery service provided by ESRI that we use in the Webmaps. As you zoom into the map you will reach a certain level that will remove the imagery and it will be replaced with tiles that say “map data not yet available.”  We have been in touch with ESRI and they are looking into the issue but, at this point, we aren’t really sure how long it will take them to resolve this.

At BIS Consulting we strive to keep our clients in the know and be one step ahead as these challenges arise. Our GIS technicians started working last week on a temporary fix. Instead of getting what looks like an error (the ‘data not yet available’ tiles) your maps will now have  a white background instead. Please keep in mind that this is only happening for the last 4 zoom levels on the map, the rest are still visible. We are confident that this change will be temporary and your Webmap will be functioning properly on all legal, viewable zoom levels as soon as the issue is taken care of by ESRI.

If you have any questions feel free to give us a call or click HERE to reach out to our GIS team.